Education & CPD

Management in Practice (2 day workshop)

12.0NMBI CEUs

* These prices include online discounts - prices may be higher if booked over the phone or in person.

add to basket or download application form   Contact the PDC on 01 664 0641
  •   Date: Wednesday, 29 March 2017
  •   Registration: Wednesday, 29 March 2017 09:00
  •   Start: Wednesday, 29 March 2017 09:15
  •   End: Thursday, 30 March 2017 16:00
  •   Location: PDC Centre, Irish Nurses and Midwives Organisation, Whitworth Building, North Brunswick Street, Dublin 7

Description

Stimulate your thinking and be guided through a review and assessment of how you put your managerial skills into practice. People and processes  focused on understanding the changing role of management, as well as coaching, motivating and developing yourself and others. This is an intense, comprehensive and participative workshop developed to ensure improved effectiveness in managing.
  • Wednesday, 29 March 2017

  • 09:00
    Registration
  • 09:15
    Introduction • The Management Model • Management Competencies • Leadership vs. Management • The Manager as a Coach
  • 10:30
    Tea / Coffee
  • 10:45
    Managerial Skills • Coaching Organisational Benefits • Coaching Skills for Managers • Providing Effective Feedback • Motivating Your Staff • Effective Delegation
  • 13:00
    Lunch
  • 13:30
    Managing Conflict • Understand the Dynamics of Conflict • How People React to Conflict
  • 13:45
    Performance Management • Management by Objectives • Role of Front Line Managers • Observation Techniques
  • 15:30
    Communication Skills • Verbal and Non verbal Communication • Listening Skills
  • 16:00
    Close
  • Thursday, 30 March 2017

  • 09:00
    Registration
  • 09:15
    Managing Time Effectively • Time Allocated/Lost • Top 10 Internal Time Wasters • Managing Yourself and People
  • 10:30
    Tea/Coffee
  • 10:45
    What Constitutes a Good team? • Differences between Groups and Teams • Characteristics of Successful Teams • Stages of Team Formation
  • 12:45
    Lunch
  • 14:15
    Recognising the 7 types of Difficult People
    • Hostile, aggressive, belligerent and offensive • Complainers • Silent and Unresponsive • Super Agreeable • The Negativist • The Know – All • The Indecisive and Hesitant • A Quick Guide to Deal with all 7 types • Dealing with Bosses, Colleagues and Staff
  • 16:00
    Close
  •   Location: PDC Centre, Irish Nurses and Midwives Organisation, Whitworth Building, North Brunswick Street, Dublin 7
Reading List

For access to any of the references below, please contact the library. e: library@inmo.ie, t: 01 6640614

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