Education & CPD

Management in Practice (2 day workshop)


* These prices include online discounts - prices may be higher if booked over the phone or in person.

download application form   Contact the PDC on 01 664 0641
  •   Date: Tuesday, 08 October 2019
  •   Registration: Tuesday, 08 October 2019 09:00
  •   Start: Tuesday, 08 October 2019 09:15
  •   End: Wednesday, 09 October 2019 16:00
  •   Location: The Richmond Education and Event Centre, North Brunswick Street, Dublin 7


This two-day programme is an intense, comprehensive and participative workshop developed to improve effectiveness in managing people and processes. It is focused on the changing role of management, as well as coaching, motivating and developing participants. It will stimulate participants’ thinking and guide them through a review and assessment of how to put managerial skills into practice. Respected well-trained managers boost morale, and improved morale boosts staff retention. The programme will guide nurses and midwives in how best to encourage colleagues to realise their potential so that standards, competency, skills and exceptional care is provided at all times.
  • Tuesday, 08 October 2019

  • 09:00
  • 09:15
    The Mangement Model Mangement Competencies Leadership vs. Management The Manger as a Coach
  • 10:30
    Tea / Coffee
  • 10:45
    Managerial Skills
    Coaching Organisational Benefit Coaching Skills for Mangers Providing Effective Feedback Motivating your Staff Effective Delegation
  • 13:00
  • 13:30
    Managing Conflict
    Understand the Dynamics of Conflict How People React to Conflict
  • 13:45
    Performance Management
    Management by Objectives Role of Front Line Mangers Observation Techniques
  • 15:35
    Communication Skills
    Verbal and Non verbal Communicatioon Listening Skills
  • 16:00
  • Wednesday, 09 October 2019

  • 09:15
    Managing Time Effectively
    Time Allocated / Lost Top 10 Internal Time Wasters Managing Yourself and People
  • 10:30
    Tea / Coffee
  • 10:45
    What Constitutes a Good Team?
    Differences between Groups and Teams Characteristics of Successful Teams Stages of Team Formation
  • 12:45
  • 14:15
    Recognising the 7 Thypes of Difficult People
    Hostile, Aggressive, Belligerent and Offensive Complainers Silent and Unresponsive, Super Agreeable, The Negativist, The Know - All, The Indecisive and Hesitant A Quick Guide to Deal with all 7 types Dealing with Bosses, Colleagues and Staff
  • 16:00
  •   Location: The Richmond Education and Event Centre, North Brunswick Street, Dublin 7
Reading List

For access to any of the references below, please contact the library. e:, t: 01 6640614

  1. ay, J., (2009) Emotional intelligence, London: Hodder and Stoughton.

  2. Russell Jones, N, (2011) The managing change pocketbook,UK, The managing change pocketbook, Alresford: Management pocketbook..

  3. Sandberg, S, (2013) Lean in: Women, work and the will to lead, Lean in, London: Random House Group Limited.

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